The Salon and Spa are both labour-intensive, one-on-one experiences. Places are reserved especially for you in much the same manner as any fine hotel or airline. Therefore, we must require a similar type of cancellation guarantee. All bookings must be made with a current credit card number and expiry date, or a valid Gift Certificate number. Walk in appointments, when available, do not require a credit card guarantee.
If a full 48-hours notice for any Spa appointment and a full 24-hours notice for a Salon appointment is not received, the guest is subject to a 25% cancellation fee. Cancellations left after-hours on our messaging service will be deemed to have been received on the next business day.
Failure to appear for the appointment will be charged the full cost of the service that was booked and reserved.
The protection of your personal information has always been a priority at Swizzlesticks Salon Spa. We collect your personal information responsibly and use it only to the extent necessary, with respect to the goods and services we provide to you at your request. We will NEVER sell your information. It is for internal use only.
Swizzlesticks manages the collection, use and disclosure of personal information in accordance with Alberta’s Personal Information Protection Act ("PIPA") and all applicable privacy laws.